Professional Veterinary Management, LLC

Veterinary Management Solutions

Helping You Run Your Practice Smoothly

Do you need a veterinary practice manager? Professional Veterinary Management, LLC in Columbia, Tennessee has your Veterinary Practice administrative needs covered. Backed by a wealth of experience in veterinary practice management, we can help you oversee, sustain, and improve your practice procedures from effective staffing to risk management.

Trust us to go the extra mile to provide you with comprehensive solutions for managing each area of your day-to-day operations.

I also offer Relief Technician Services.  Call us today! 

Our Services Include:

  • Human Resources

  • Recruit and hire qualified employees
  • Manage personnel training and development programs, including safety training
  • Establish work schedules for staff
  • Conduct reviews of employee performance
  • Mediate internal disputes 
  • Discipline and discharge employees
  • Maintain all confidential employee records
  • Create, review, and update job descriptions and manuals
  • Manage continuing education and licensure or certification of the staff

  • Law and Ethics

  • OSHA, DEA, FDA, and Right to Know
  • State safety regulations
  • State and local agencies
  • Monitor dangerous situations and hospital violations 
  • Document accidents and file appropriate reports
  • Civil Rights Act of 1964
  • Sexual harassment
  • Family and Medical Leave Act
  • Worker’s compensation
  • Federal Unemployment Tax Act
  • Consolidated Omnibus Budget Reconciliation Act (COBRA)
  • Required Department of Labor documents
  • Ethical and legal guidelines surrounding confidentiality of the staff, clients, and patients

  • Marketing and Client Relations

  • Manage promotional items of the practice (brochures, etc.)
  • Develop and manage practice’s advertising
  • Website management
  • Manage social media accounts
  • Manage community outreach programs
  • Monitor customer retention
  • Develop and manage new client programs
  • Handle and manage client complaints
  • Obtain client feedbacks on services
  • Develop and manage client reminder system
  • Develop and manage client education

  • Organization of the Practice

  • Maintain appropriate inventory system including systems for controlled substance ordering, tracking, security, and destruction
  • Place and track drugs, uniforms, equipment, etc. purchase orders
  • Equipment maintenance
  • Contract for repair and maintenance of apparatus, building, and grounds
  • Maintain medical record system and compliance with legal standards
  • Establish policies for use of technology including computer networks, used in the practice, 
  • Act as liaison between the medical practice and the professional advisors (insurance agents, accountant, attorneys, etc.)
  • Maintain protocols for hospital procedures and risk management

  • Financial Management

  • Create and analyze practice and financial reports
  • Manage payroll
  • Manage A/R and A/P
  • Prepare medical budget and long-range fiscal plans
  • Establish and control client credit policies
  • Conduct fee analysis and monitor and update fee schedules
  • Oversee daily and monthly banking procedures
  • Maintain petty cash account
  • Analyze financial benchmarks and goals for practice